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Marketing

design42 New Media Web Design is a full service internet business service provider. We can help you with Logo Design, Branding, eMail Marketing & eNewsletters, Email Announcement Lists & Email Discussion Lists, Web Analytics, Web Site Statistics & Visitor Tracking, Digital Business Cards & CD Solutions.

Call design42 New Media Web Design at (828) 692-7270 or email me at sales@design42.com. Make an appointment for a personal consultation at your home or business or at the design42 office.

"Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large."

American Marketing Association Board of Directors
www.marketingpower.com/AboutAMA/Pages/DefinitionofMarketing.aspx
(Page will open in a new window)

Marketing Mix

In making your marketing plan, it is important to consider all aspects of the Marketing Mix. The four elements of the Marketing Mix, or the four Ps is the most recognized marketing model. The four elements or the four Ps are product, price, place and promotion.

Product: The actual product or service you offer, including any warranty, guarantee and support.

Price: The actual price for your product or service, including sales, discounts, shipping, even time and effort.

Place: How your product or service gets to your customer. Is your product available in stores? Are you driving business to your store? Do you ship worldwide? Where will you provide your service? Is your product or service available only to a geographic region?

The internet has had a huge impact on place. You can now operate your store from your home.

This also applies to place on the internet. Are you going to have a stand-alone web site, be in an internet mall or use an Internet auction site like eBay? design42 can help you with Budget Web Design, Custom Web Development and building a successful eCommerce Website.

Promotion: Any advertising and selling for your product or service. This includes Branding, selling and publicity. design42 can help you with Logo Design, Branding and eMail Marketing. We can support other marketing promotions and trade shows with Digital Business Cards & CD Solutions.

Extended Marketing Mix

If you are marketing a Service, there is also the Extended Marketing Mix, the seven Ps. This includes the four Ps above as well as people, process and physical evidence.

People: The person or people involved with your customers experience. This includes the "voice" of your website. Is it friendly, approachable, knowledgeable? design42 can help you with Copy Writing & Web Content Editing. When a person sends an email, is it responded to promptly and professionally? Who answers the phone? How do you and your employees present yourselves? This is all part of your customers overall experience and has an impact on his overall satisfaction.

Process: The process involved in providing or obtaining the service. How long will the customer have to wait? What will the experience be? A pleasant process promotes your shopper's confidence and loyalty. Is search easy? Is the site easy to understand? If you leave the site and come back, are your items still in the shopping cart? How easy is the purchasing process? design42 can help you uncover potential problems and provide Web Site Maintenance & Correction.

Physical Evidence: Evidence to convince your potential customer of the value of the service provided. This can include photos of your work, testimonials and references or demonstrations. design42 can help you with Photography that will help your potential client see your strengths. We will design a Custom Web Site specifically for your trade or service.

Extended Internet Marketing Mix

In 2001, Idris Mootee, marketing practitioner and advisor for senior marketing executives suggested these supplemental 4 Ps for internet marketing.

Personalization: Customization of shopping experience (When I go to Amazon.com, I see" Hello, Carla Sikorski. We have recommendations for you. (Not Carla?)"), products and services. I can create customized M&M's® messages. MyCurves.com offers personalized support and content for Curves members. design42 can help you set up Email Announcement Lists to help you stay in communication with your customers.

Participation: Customers can participate in advertising and marketing. MasterCard ran contest where entrants filled in the blanks about what is "priceless." Customers are involved in the perception of what a brand stands for. design42 can help you set up Email Discussion Lists to enable your customers to communicate with each other.

Peer-to-Peer: Customers may form an attachment to a brand. Think about some VW drivers and Mac users you know. Customers may join a network where your product, service or brand is talked about, even advocated. design42 can help you set up Email Discussion Lists to enable your customers to communicate with each other. Email Discussion Lists offer subscriber participation features. Your subscribers can use this tool to communicate with each other, encouraging Brand Engagement.

Predictive Modeling: Collect data about your prospective customer, his gender, age and purchase history. This can help you predict what he will be looking to purchase. It is important to collect information about the visitors to your website. design42 can help you understand and use the Web Analytics, Web Site Statistics & Visitor Tracking that your server collects. We can use this information to improve your web site and ensure that you are not just attracting visitors, you are attracting customers.

Amazon offers this information on a page:

Frequently Bought Together
Customers Who Bought This Item Also Bought
Related Items
Related Education & Training Services
What Do Customers Ultimately Buy After Viewing This Item?
Tags Customers Associate with This Product
Rate This Item to Improve Your Recommendations
Customer Discussions

Recently Amazon has sent me these emails:

Amazon.com has new recommendations for you based on items you purchased or told us you own...

As someone who has shown an interest in toys, you might like to know about our Friday Sale. For one day only, get great deals on toys and more while supplies last...

As someone who has shopped for consumer electronics at Amazon.com, you might be interested in the top 10 year-end deals in Electronics...

As someone who has shopped for magazines at Amazon.com, you might like to know that you can now download new freebies from top magazines in our New Year, New You 2009 store.
While you're there, check out our newest limited-time offers. During January, you'll save up to an additional 50% on lots of magazines to help you start the New Year off right...

All of these aspects of marketing work together to reach your real goal. Making a customer, not just making a sale. It is important to develop a long term relationship with your customers, rather than thinking short term, trying to squeeze as much profit as you can out of each individual transactions. Let design42 help you market your business.

Call design42 New Media Web Design at (828) 692-7270 or email me at sales@design42.com. Make an appointment for a personal consultation at your home or business or at the design42 office.

Logo Design
Too much rests on your logo design to entrust it to anyone but an experienced designer. design42 can help you balance the limitations of the web with the demands of print to design a logo that is original, exciting, appropriate and memorable..>

Branding & Corporate Identity Packages
design42 can help you take advantage of the strengths of each medium in communicating the core personality and value of the brand they are designed to represent. We can work with your existing materials to help you pull them together consistently. Or we can work with your from the beginning to develop an entire identity package..>

eMail Marketing & eNewsletters
design42 has helped produce and launch successful Email advertising campaigns. We have the experience you are looking for to develop online direct marketing permission based email campaigns to help your business grow...>

Email Announcement Lists & Email Discussion Lists
An Email Announcement List is a one-way email distribution list where only you can send messages. Announcement Lists enable you to send a single message to hundreds or even thousands of subscribers. Email Discussion Lists offer subscriber participation features. Your subscribers can use this tool to communicate with each other...>

Web Analytics, Web Site Statistics & Visitor Tracking
It is important to collect information about the visitors to your website. design42 can help you understand and use the data that your server collects. Track the results and update, redesign and modify your site to make it more effective. Ensure that you are not just attracting visitors, you are attracting customers...>

SEO - Search Engine Optimization
If Search Engine traffic is going to be a major source of traffic to your web site it should be considered at the initial stage of development. Carla Sikorski Kirby has been a presenter for Macromedia User Groups on the subject of Search Engine Optimization. A regular SEO tune up will ensure that your site continues to benefit from SEO Visibility...>

Digital Business Cards & CD Solutions
design42 offers an array of CD Solutions. Advertise your business, products, and services using interactive digital multimedia...>

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design42 New Media New Media Web Design

1804 Meadowbrook Terrace
Hendersonville NC 28791
Office 828-692-7270
Cell 828-808-8495

sales@design42.com

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